Privacy Policy

1. Who We Are

Problem Solvers Initiative ("PSI", "we", "us", or "our") is a nonprofit organization training youth ages 16-19 in Atlanta, GA and St. Croix, USVI to solve community problems through innovation, AI, and entrepreneurship. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our programs.

2. Information We Collect

We collect information you voluntarily provide, including:

• Program Applications: Name, age, date of birth, school, city/territory, contact information, parent/guardian details (if under 18), and program responses.
• Contact & Inquiry Forms: Name, email address, organization (if applicable), and your message.
• Workshop Sign-Ups: Name, email, and location preference.
• Partner/Sponsor Forms: Organization name, contact name, email, and sponsorship interests.
• Book Waitlist: Name and email address.

We may also automatically collect standard website analytics data (pages visited, time on site, device type) through tools like Google Analytics. This data is aggregated and does not personally identify you.

3. How We Use Your Information

We use the information we collect to:

• Review and process program applications
• Communicate with applicants, participants, and guardians about program status, schedules, and events
• Notify you about upcoming workshops and PSI events
• Respond to partner, sponsor, and general inquiries
• Send you the book waitlist updates when requested
• Improve our website, programs, and communications
• Meet legal, safety, and reporting obligations as a nonprofit

4. How We Share Your Information

PSI does not sell, rent, or trade your personal information. We may share information with:

• Program Staff and Mentors: To coordinate program delivery and participant support.
• Service Providers: Third-party tools we use to operate our website, communications (such as email platforms), and CRM functions. These providers are bound by data protection agreements.
• Legal Authorities: When required by law, court order, or to protect the safety of participants or others.

We do not share applicant data with partner organizations or sponsors without explicit written consent.

5. Children's Privacy (Under 18)

PSI serves youth ages 16-19. For applicants under 18, we collect parent or guardian contact information and may communicate with them directly about program enrollment, scheduling, and participation. We treat information related to minors with heightened care and do not use it for marketing purposes beyond PSI program communications.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure. We encourage you to use strong passwords and to contact us immediately if you believe your information may have been compromised.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent to communications at any time (opt-out link in every email)

To exercise any of these rights, contact us at [email protected].

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze traffic. You can control cookie settings in your browser. Disabling cookies may affect some website functionality.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy? Contact:

Problem Solvers Initiative
Email: [email protected]
Atlanta, GA | St. Croix, USVI